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Frequently Asked Questions
If you have questions about how to watch the Naked News Daily Male program, you’ll probably find the answers you want here.
Below you’ll find answers to the most common questions our new viewers ask.
General Questions
• Is NNDM still taping new programs?
The Daily Male program stopped creating new programs at the end of October, 2007. However, our fans told us they enjoyed the programs and were still interested in seeing the different anchors from the previous five years and the great segments they appeared in. So, we created an archive-only membership that gives our members access to Daily Male programs going back to April, 2003. Join today to enjoy the thousands of segments and great "best-of" material we're offering.
• Can I download Daily Male segments?
Our new archive-only membership only offers Daily Male segments in streaming format.
• Why does my computer crash when I try to view the Naked News?
As with all programs and plug-ins, Apple QuickTime or Windows Media Player and/or web browsers can freeze or crash your computer. This should not happen on a regular basis, when using a demanding application like a streaming video player try not to have others programs running that might be using system resources. If it seems that the player you are using is causing continual problems, please contact the appropriate support department at Windows Media Player Problems or QuickTime Player .
• What is streaming?
The term streaming refers to files that are designed to play as they download without the need to complete the download before you begin playing it. These streaming files are specially encoded and delivered off of high performance streaming servers. The whole process is designed to let you enjoy more great high quality content fast. There are many streaming products on the net: music, videos, animations and more.
• What is Video Compression?
In order to deliver the best quality video, digitized video clips are compressed using custom software. This process exchanges file size for video quality.
To deliver the Naked News to you everyday, we take our video files and compress them using numerous different technologies. These video files start out so big that downloading them would take many hours even on a high speed connection.The video file is processed so that only the changes in the video are refreshed, rather then the entire video frame. This drastically reduces the file size and allows you to watch the news as it is downloading rather then having to wait for hours before being able to see something.
Not all compression techniques are used in streaming, another common video compression is called mpeg-2 (pronounced empeg two). This technology allows movie makers to put an entire super high quality movie onto a single DVD.
• Every time I go to play the video, I get a GPF error.
This kind of error usually pops up due to a software conflict or improper install of system level software...try the latest update for Windows and Internet Explorer.
• What is a Cookie?
A "Cookie" is a small piece of data that a website sends to your computer to make your surfing easier. By doing the record-keeping for you - saving passwords, noting which plug-ins you have, and so on -- cookies make surfing faster, more personal, and more efficient.
• What is a Plug-In?
Plug-ins are small applications that give your browser extra capabilities, such as playback of audio or video files, 2-D or 3-D animation, and so on. When you try to view or hear a file that requires a plug-in, like a movie or sound clip, the necessary plug-in launches automatically if you already have it. Current browsers come pre-packaged with the most popular plug-ins but if you don't have the plug-in you need, you can download it from the developer's site. Plug-ins are generally free, though some offer advanced features for an extra fee.
If you download and install a plug-in, but find that you still can't view the desired files, quit the browser and reopen it. Some older browsers require you to quit the program in order to fully install a plug-in.
• I have WebTV, why can't I see the broadcast?
Unfortunately Naked News cannot currently support WebTV because of the compatibility with our video bit rates.
• How do I watch the news?
To watch the news, you need to download and install the latest version of Windows Media Player or Apple QuickTime player. Do Not install beta versions of player software, as we do not support beta products.
• What speed should I choose?
• If you have a modem that has a speed of 56k you should use the "Dial-up (Low Speed) option. The size is smaller and the quality is not nearly as good as the Broadband (cable/DSL) or Full Size (high speed) feed, but due to the limitations of your connection it has the best quality possible. If you really want to see the news the way it's meant to be delivered you should consult your ISP about upgrading to a high speed connection like ADSL or Cable modem. Modem users of speeds of less than 56k will have problems watching the Naked News video stream.
• If you have a Cable Modem, high speed ADSL, are on a LAN with a fast connection at work or have access to any other form of broadband connection, you should use the Broadband (cable/DSL) or Full Size (high speed) feed and see the news the way it was meant to be watched.
• What are the system requirements for Windows users?
**Note: Due to increasing video upgrades and demands these requirements may change frequently.**
Recommended System
- Intel Pentium III 800 processor or greater
- 512MB of RAM
- DSL/ADSL/Cable Modem
- Full Duplex sound card and speakers
- 65,000-color video display card at 1024x768 resolution
- Windows 2000, Windows XP
- DirectX version 8.0 or later
- IE 6.0 or later
- Windows Media Player Version 9 or newer
- QuickTime 6 Player or newer
• Where can I download the Free Players?
Macintosh Questions
• What are the system requirements for Macintosh users?
**Note: Due to increasing video upgrades and demands these requirements may change frequently.**
- 266 MHz PowerPC/G3/G4 processor or greater
- Preferably 512MB of RAM with Virtual Memory turned on
- Mac OS 8.5 or later
- 56Kpbs modem, or better
- Internet Explorer 5 or better, OR Netscape Navigator 6 or better
Windows Media Questions
• What is Windows Media Player?
Windows Media Player is a multi format media viewing system. It also supports a high quality streaming format of the Naked News.
• Windows Media player buffers in the middle of a video and/or the video seems really choppy.
There are several options that you can try to correct performance in Windows Media:
1. Change the Windows Media Player 'Buffer' for better performance.The 'Buffer' is related to the amount of video you download before the music video actually begins to play. If you increase the Buffer you may notice better performance - especially if you have a modem connection.
- Open Windows Media Player
- Select the "Tools" menu
- Select "Options"
- Click the "Performance" tab
- Try 10-15 seconds for the BUFFER
2. Select the correct bandwidth option for your connection:
- Open Windows Media Player
- Select the "Tools" menu
- Select "Options"
- Click the "Performance" tab
- For modem users select the "Modem (56 kbps)" connection speed
- For mid-range Cable/DSL users select the "DSL/Cable (384 kbps)" speed
- For high speed Cable/DSL or LAN connections select the "DSL/Cable (768 kbps)" connection speed
To ensure that the video streams without any stopping, be sure that you select the correct option for your connection speed.
• I downloaded the Windows Media player, but every time I try to play a video it says, "the specified stream type is not recognized".
Are you running Windows NT? We've determined that NT users who do not have permission to install software will see the media player installation run and appear to work, but in reality the codec's don't get updated which will cause problems. See your network administrator for proper installation.
• In Windows Media player, every time I try to play a video it says: "the specified stream type is not recognized", the colors appear strange, or I see the video fine but I don't hear anything.
You might need the newest Windows codec (the compression algorithm for the media file). When you first attempted to install Windows Media Player you may not have had the necessary permission to install software, or your internet security may have been set to medium or high. This will prevent the codec's from being properly installed. Change your internet security to LOW during the installation process, or see your network administrator for proper installation.
• My Internet security settings do not allow the new decompressor to be installed.
This is caused by Windows Media player trying to automatically install a newer version of the codec needed to play the video. Before you click to watch the video, set your browser's security in the "tools", "internet options", "security" tab to low. Then click to watch the video and you should not get this error. After you have watched the video, you can set your browser security back to medium or high and watch all the videos you want since Windows Media player will have properly installed the newer version of the codec.
• In Windows Media Player, every time I play a full show, the segments are played in a random order.
This is caused by your player having the "shuffle" feature selected. You can turn it off by going to the "Play" menu and unselecting "shuffle".
• Every time I try to open a video, it says that the file path is incorrect.
This can be caused by a number of problems. If every video you try to watch on our site returns this error, it is a temporary problem caused by our streaming server breaking down from excess usage. During regular business hours this should only take a few minutes to fix once we are aware of the problem, so check back soon and everything should work. On the other hand, if you only receive this error for one particular video, then it is possible that the video file has been corrupted and we would appreciate your feedback so we can fix it.
Other Help and Video Installation
• Other Help Resources
• Video Player Installation and Configuration
If you need help installing Windows Media Player you can follow our guide below which will help you with the installation.
- Click on the download link we have provided. This will take you to Microsoft's download page.
- At the top of the window you will see a box that allows you to select the download software type. Choose the "Windows Media Player" option. Do NOT choose the beta product, as it will not currently work on our Members section.
- The second box at the top of the page asks you which version of the software you want. Choose "Player 9 for Win 98, Win 2000, Win ME". (Macintosh or Unix versions are also available).
- If necessary you also have the option to choose the language you want to install.
- Once the above options have been selected you will see a "Download Now" button in the lower section of the web page. Click on "Download Now".
- A dialog box should appear on your screen prompting you to either "Run this program from its current location" or "Save this program to disk". Choose "Save this program to disk". Do not forget to note the name and location of this file when you save it.
- Once the download is completed, find the file on your hard drive and double click on it. This will open the programs installation guide.
- Follow all of the steps required to install the program. For users unfamiliar with installing programs we recommend leaving all of Microsoft's default installation settings.
- Click on the finish button (which may force you to reboot your machine).
You are now ready to enjoy Naked News using Windows Media Player.
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